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The Life & Career Story Of Amy Tong

Head of Client Experience for APAC & EMEA

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About This Episode

Amy is the Head of Client Experience for APAC & EMEA region in a global financial institution. She has direct oversight of the regional end to end client experience teams servicing financial institutions and NBFIs . Her role signifies strategic focus on client journey as a way of differentiation and the capability to bring thought leadership in a collaborative, innovative fashion.  
 
She has more than 18 years of diverse banking experience working in London and Singapore, with an extensive career portfolio across Wealth Management Finance, Credit Trading Product Control, Global Relationship Management, Prime Brokerage & Listed Derivatives Client Service, Client Analytics and Digital Strategy. Throughout her career, she has built a strong portfolio focused on Tier 1 institutional & corporate clients while driving digital transformation across Cash, Securities Services & Trade Finance to scale for business growth.  
 
Amy is also leading the Women Impact Network Leadership Chapter in the region, steering social impact work with key charity partners as well DEI efforts. Apart from her professional work, she is a strong advocate for charitable causes being the Finance Committee of Children’s Cancer Foundation, one of the allies of Career Ally Network to support mums returning to work as well as building community of youths & young adults through her volunteering efforts in planting seeds of mindfulness, peace and compassion with Singapore Buddhist Mission.
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Marilyn :

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Rogers :

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yTFTR

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